Can someone Help me.. FIREPOD issues and new computer

xmortumx · July 1st, 2009, 01:23 AM

Hello... well i just build my new computer(Pretty sweet)... but im having issues with my firepod or possibly with soundcard... Well i installed the Firepod driver and updated the firmware and did everything correctly and got it up and running... but just after like 10 mins of usage my sound goes off completly.

For example im running cubase and mixing a song and it could be running perfectly fine... then all of a sudden no audio is coming out... like if my firepod got disconnected but it did not because the light on it stays blue.. just no sound comes off. Also because i made my firepod my main soundcard i cant listen to anything such as itunes or GET SOUND AT ALL.

Also i noticed after turning off the firepod its starts off again and i get the sound back on... but i get these weird high cpu glitches that makes my monitors make a weird sound.

Does someone know what is possible contributing to the problem???

Here are my computer specs:
Intel Quad Q9550
mobo: Gygabyte EP45
Ram: 4gb DDR2
Ruining Vista xp SP3

freddrik · July 1st, 2009, 01:33 AM

This seems to be a pretty common problem, I get it too sometimes, never really found what's causing it unfortunately.

I know some firewire chipsets aren't that compatible with firepods so that could be part of the problem

xmortumx · July 1st, 2009, 01:38 AM

The thing about it too... is that the current Firewire PCI that im using with the Firepod is the same one that I would use with my previous computer and I never had this problem... I would leave my firepod on for days and i set it as my main soundcard and it ALWAYS worked.

so yeah... thanks though.

GuitarHack · July 1st, 2009, 01:42 AM

Make sure the PCI slot you are using is not sharing an Interrupt (IRQ) with another device. I have also read of some compatibility problems with particular VGA chipsets. Check the Presonus forums.

xmortumx · July 1st, 2009, 01:45 AM

How can i check the IRQ????

xmortumx · July 1st, 2009, 03:29 PM

??? anyone else??

Lodge · July 1st, 2009, 03:42 PM

yeah I'm having issues with my fp10 as well. It did the whole random dropout thing every now and then, but after 2 months will not sync. You can check the forums and post there, but contrary to what I have heard they are not very helpfull. Don't expect more than the typical "it's your firewire chipset" answers from them. I found the best way to get an answer is to go to the website and email tech support. They make you send a system info file and usually get back to you in about a week or less. Hope you can get it fixed man, I love the shit when it works but goddamn all the driver/firewire issues.

xmortumx · July 1st, 2009, 03:54 PM

Thanks man I just send an email to tech support.... Hopefully the problem doesn't have to do with my new computer.

NicholasDWolfwood · July 1st, 2009, 05:31 PM

this is a known issue with the firepod, fp10 (newer model of the firepod) as well as the firebox. upgrading your drivers is the culprit. try downgrading to an older version and if that doesn't work, then you probably will never fix this. I have the original firmware on my firebox and downgraded the drivers to a 3yr old version (since I'm not using xp-64/vista) and it works fine. had the same issue, audio would cut out but it'd still be showing the blue light.

dontletmedrown · July 1st, 2009, 06:04 PM

Ah yes, I remember those days. No matter which driver version I would use I would have that problem. The newer drivers forced me to restart, but the older drivers would let me recover from it without doing that. Here is what I would do:

1. Turn off monitors (since Firepods POP when shut off)
2. Close DAW
3. Close Firepod control panel
4. Turn off Firepods (I used two)
5. Turn on Firepods and wait for blue lights
6. Open Firepod Control Panel
7. Turn on monitors
8 Re-open DAW

Ya, I really miss those days.

xmortumx · July 1st, 2009, 08:45 PM

Any of u happen to have those old drivers by any chance????

dontletmedrown · July 1st, 2009, 11:36 PM

Yeah, I have 3 versions of them saved on a DVD-R, but they are Firepod drivers. I'm not 100% sure if they're compatible with the FP10 even though it's essentially the same device.

xmortumx · July 2nd, 2009, 12:10 AM

Hey would u mind me downloading them??? please

yea dude i have a firepod not the FP10.

seditz740novaprospect · July 2nd, 2009, 12:43 PM

Quote:

Originally Posted by dontletmedrown

Yeah, I have 3 versions of them saved on a DVD-R, but they are Firepod drivers. I'm not 100% sure if they're compatible with the FP10 even though it's essentially the same device.

the firmware needs upgraded or downgraded per driver so some drivers done work with the other firmware

and i have been having this prob for a long time now. i have dropouts at least 2 times a day at home with losing audio at random i use my firpods as my main soundcards.... i havent had it happen when a session has been happening though....only when switching between windows on vista......never had this happen on xp but im not gonna lose the warrenty on my laptop to install xp on it again... its a pain in the ass i wish they would have fixed the drivers 5 years ago..

tearsofthedragon · July 2nd, 2009, 03:59 PM

I had this exact same problem with the IRQ's with the Presonus firebox, you really don't want to be downgrading your firmware etc... What I did was exchange mine for an M-Audio interface, MUCH MORE USERFRIENDLY! Presonus just won't work with certain computers, I know this probably wasn't what you wanted to hear.

Hope this helps in some way.

NicholasDWolfwood · July 2nd, 2009, 04:51 PM

Quote:

Originally Posted by tearsofthedragon

I had this exact same problem with the IRQ's with the Presonus firebox, you really don't want to be downgrading your firmware etc... What I did was exchange mine for an M-Audio interface, MUCH MORE USERFRIENDLY! Presonus just won't work with certain computers, I know this probably wasn't what you wanted to hear.

Hope this helps in some way.

I had this exact same problem with everything else on my firewire IRQ disabled. I downgraded my drivers and viola, it works fine.

Presonus won't acknowledge the existence of this problem, pinning it on either hardware problems or user problems. I'm not a computer noob, I did everything I could to get the Firebox to work with the current drivers. I disabled everything sharing the IRQ with my firewire interface (using a Texas Instruments chipset, which is the only firewire chipset that Presonus guarentees their product to work with.) I upgraded ALL of my chipset drivers. Even people doing a clean install had this issue. It's clearly a firmware/driver issue but yet Presonus won't admit it.

I'm just lucky I didn't upgrade the firmware, or I would have been out the $175 that I paid for it off of ebay.

tearsofthedragon · July 2nd, 2009, 06:25 PM

I wasn't suggesting that downgrading the drivers wouldn't work, just that it is an arse on. I had to keep doing this with my PODxt everytime I wanted to use 'line 6 edit', I soon got sick of that. But you're right Presonus suck!

xmortumx · July 2nd, 2009, 11:25 PM

Hey guys... well my situation got more confusing for me lol... okay well it seems that i only get these drop outs when I open a program called CPU-Z which i use it to check my cpu information... also when i used the program EasyTune(to overclock)

so yeah i have no clue why this happens with those programs.. but yea i just uninstalled them and so far i havent got any audio dropouts in about 4 hours....

so yeah.... i have no clue why these programs cause the firepod to stop working

kickinwing65 · July 2nd, 2009, 11:30 PM

Vista has a strange problem with this, thats why i run my firepod in XP. It will randomly drop out in Vista but never has in XP for me. I did the firmware upgrade also.

SickBoy · July 3rd, 2009, 06:22 AM

Quote:

Originally Posted by xmortumx

Hey guys... well my situation got more confusing for me lol... okay well it seems that i only get these drop outs when I open a program called CPU-Z which i use it to check my cpu information... also when i used the program EasyTune(to overclock)

so yeah i have no clue why this happens with those programs.. but yea i just uninstalled them and so far i havent got any audio dropouts in about 4 hours....

so yeah.... i have no clue why these programs cause the firepod to stop working

Really weird, who'd expect those programs to step on Firepod's toes...
I have that problem as well, but veeeeery rarely and the solution's the same - turn Firepod's main volume down, turn it off and then on again.

AFAIK the most recommended FW chipset is Texas Instruments and I have one integrated in my motherboard (one of reasons I chose it).

dontletmedrown · July 3rd, 2009, 10:08 AM

I have the day off today. Let me know if you want me to upload the drivers. They are not small.

xmortumx · July 3rd, 2009, 10:26 PM

Quote:

Originally Posted by dontletmedrown

I have the day off today. Let me know if you want me to upload the drivers. They are not small.

Well man appreciate the help... i dont think i will need the drivers anymore as i kinda figured why it happened in my computer... so far i uninstalled those programs... and my firepod as gone steady

Thanks a lot though for responding.

July 1st, 2009, 01:23 AM	#1 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	Can someone Help me.. FIREPOD issues and new computer Hello... well i just build my new computer(Pretty sweet)... but im having issues with my firepod or possibly with soundcard... Well i installed the Firepod driver and updated the firmware and did everything correctly and got it up and running... but just after like 10 mins of usage my sound goes off completly. For example im running cubase and mixing a song and it could be running perfectly fine... then all of a sudden no audio is coming out... like if my firepod got disconnected but it did not because the light on it stays blue.. just no sound comes off. Also because i made my firepod my main soundcard i cant listen to anything such as itunes or GET SOUND AT ALL. Also i noticed after turning off the firepod its starts off again and i get the sound back on... but i get these weird high cpu glitches that makes my monitors make a weird sound. Does someone know what is possible contributing to the problem??? Here are my computer specs: Intel Quad Q9550 mobo: Gygabyte EP45 Ram: 4gb DDR2 Ruining Vista xp SP3

July 1st, 2009, 01:42 AM	#4 (permalink)
GuitarHack Grand Sale, Grand Sale! Join Date: Sep 2006 Location: Victoria, Australia Posts: 1,248	Make sure the PCI slot you are using is not sharing an Interrupt (IRQ) with another device. I have also read of some compatibility problems with particular VGA chipsets. Check the Presonus forums. __________________ MASSIVE Gear sale!!! http://www.ultimatemetal.com/forum/g...ml#post8862421 Awesome gear at hideous Australian prices.

July 1st, 2009, 05:31 PM	#9 (permalink)
NicholasDWolfwood Senior Member Join Date: Dec 2005 Posts: 1,777	this is a known issue with the firepod, fp10 (newer model of the firepod) as well as the firebox. upgrading your drivers is the culprit. try downgrading to an older version and if that doesn't work, then you probably will never fix this. I have the original firmware on my firebox and downgraded the drivers to a 3yr old version (since I'm not using xp-64/vista) and it works fine. had the same issue, audio would cut out but it'd still be showing the blue light. __________________

July 1st, 2009, 06:04 PM	#10 (permalink)
dontletmedrown Senior Member Join Date: Jul 2006 Posts: 214	*F&%ing Firepods** Ah yes, I remember those days. No matter which driver version I would use I would have that problem. The newer drivers forced me to restart, but the older drivers would let me recover from it without doing that. Here is what I would do: 1. Turn off monitors (since Firepods POP when shut off) 2. Close DAW 3. Close Firepod control panel 4. Turn off Firepods (I used two) 5. Turn on Firepods and wait for blue lights 6. Open Firepod Control Panel 7. Turn on monitors 8 Re-open DAW Ya, I really miss those days. __________________ Dave Escobar So-Cal Sound Design

July 1st, 2009, 11:36 PM	#12 (permalink)
dontletmedrown Senior Member Join Date: Jul 2006 Posts: 214	Yeah, I have 3 versions of them saved on a DVD-R, but they are Firepod drivers. I'm not 100% sure if they're compatible with the FP10 even though it's essentially the same device. __________________ Dave Escobar So-Cal Sound Design

July 1st, 2009, 01:33 AM	#2 (permalink)
freddrik Senior Member Join Date: Jan 2006 Location: sthlm - swe Posts: 102	This seems to be a pretty common problem, I get it too sometimes, never really found what's causing it unfortunately. I know some firewire chipsets aren't that compatible with firepods so that could be part of the problem

July 1st, 2009, 01:38 AM	#3 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	The thing about it too... is that the current Firewire PCI that im using with the Firepod is the same one that I would use with my previous computer and I never had this problem... I would leave my firepod on for days and i set it as my main soundcard and it ALWAYS worked. so yeah... thanks though.

July 1st, 2009, 01:45 AM	#5 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	How can i check the IRQ????

July 1st, 2009, 03:29 PM	#6 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	??? anyone else??

July 1st, 2009, 03:42 PM	#7 (permalink)
Lodge Member Join Date: Jun 2008 Posts: 86	yeah I'm having issues with my fp10 as well. It did the whole random dropout thing every now and then, but after 2 months will not sync. You can check the forums and post there, but contrary to what I have heard they are not very helpfull. Don't expect more than the typical "it's your firewire chipset" answers from them. I found the best way to get an answer is to go to the website and email tech support. They make you send a system info file and usually get back to you in about a week or less. Hope you can get it fixed man, I love the shit when it works but goddamn all the driver/firewire issues.

July 1st, 2009, 03:54 PM	#8 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	Thanks man I just send an email to tech support.... Hopefully the problem doesn't have to do with my new computer.

July 1st, 2009, 08:45 PM	#11 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	Any of u happen to have those old drivers by any chance????

July 2nd, 2009, 12:10 AM	#13 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	Hey would u mind me downloading them??? please yea dude i have a firepod not the FP10.

July 2nd, 2009, 03:59 PM	#15 (permalink)
tearsofthedragon Member Join Date: Dec 2003 Posts: 93	I had this exact same problem with the IRQ's with the Presonus firebox, you really don't want to be downgrading your firmware etc... What I did was exchange mine for an M-Audio interface, MUCH MORE USERFRIENDLY! Presonus just won't work with certain computers, I know this probably wasn't what you wanted to hear. Hope this helps in some way.

July 2nd, 2009, 06:25 PM	#17 (permalink)
tearsofthedragon Member Join Date: Dec 2003 Posts: 93	I wasn't suggesting that downgrading the drivers wouldn't work, just that it is an arse on. I had to keep doing this with my PODxt everytime I wanted to use 'line 6 edit', I soon got sick of that. But you're right Presonus suck!

July 2nd, 2009, 11:25 PM	#18 (permalink)
xmortumx Senior Member Join Date: Jun 2008 Posts: 269	Hey guys... well my situation got more confusing for me lol... okay well it seems that i only get these drop outs when I open a program called CPU-Z which i use it to check my cpu information... also when i used the program EasyTune(to overclock) so yeah i have no clue why this happens with those programs.. but yea i just uninstalled them and so far i havent got any audio dropouts in about 4 hours.... so yeah.... i have no clue why these programs cause the firepod to stop working

July 2nd, 2009, 11:30 PM	#19 (permalink)
kickinwing65 ¯\(°_o)/¯ - How do? Join Date: Dec 2007 Location: Petoskey, Michigan Posts: 162	Vista has a strange problem with this, thats why i run my firepod in XP. It will randomly drop out in Vista but never has in XP for me. I did the firmware upgrade also. __________________ My Studio: www.myspace.com/f2studios My Band: www.myspace.com/barterinblood

July 3rd, 2009, 10:08 AM	#21 (permalink)
dontletmedrown Senior Member Join Date: Jul 2006 Posts: 214	I have the day off today. Let me know if you want me to upload the drivers. They are not small. __________________ Dave Escobar So-Cal Sound Design