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July 24th, 2008, 07:13 PM
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#1601 (permalink)
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0-16
Join Date: Sep 2006
Location: Cincinnati, OH
Posts: 14,966
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Quote:
Originally Posted by WeAreInFlames
Why? She should pay the same price for coffee as everyone else. She doesn't deserve a "bitch reward"
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You completely fail at business strategy. If someone is yelling at you and is not satisfied with what is going on, are you going to deny them service at all? That's just a bad way to do business. Word of mouth advertising is worth a lot more than anything you could put on TV. If she goes and bitches to 10 friends about it, they'll bitch to 10 more friends, etc. In which case, they'll lose business. If you satisfy the customer, they will give you repeat business, which is what you want.
I mean, she was bitching because they couldn't accept her card. How many people are going to have Starbucks cards that go in there? Probably a small percentage of people. When you tell most of the people what Charlie told her, the majority will not throw a fit and will pay with cash or credit or whatever and go on their way (I'd inquire about why the cards aren't accepted, but that's as far as I'd go). You have those few though that will bitch and moan and it's easier to appease those people in the end than it is to turn them away (it's a job for the managers really since they are in charge). If they are making a really huge fucking scene especially.
Last edited by The Ozzman : July 24th, 2008 at 07:20 PM.
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July 24th, 2008, 07:45 PM
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#1602 (permalink)
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Houses Ov Mercury
Join Date: Jan 2004
Location: Encased Within A Mile-Deep Pit Of Feces (or, Lowell, MA)
Posts: 19,198
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It's sad that you have to appease people like that, but it's the breaks.
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July 24th, 2008, 07:56 PM
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#1603 (permalink)
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bones
Join Date: May 2008
Posts: 826
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Trust me, I definitely want to rip some people in half, but Ozz is right. I feel that working in retail is degrading and demoralizing, but having a job is important and I'm not going to stick with retail forever. I hate it but I'm willing to put up with it because it pays the bills, and most of those assholes aren't worth my concern anyhow.
__________________
Quote:
Originally Posted by Onder
(beware, I will kill anyone who sigs this sentence)
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July 24th, 2008, 08:16 PM
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#1604 (permalink)
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Houses Ov Mercury
Join Date: Jan 2004
Location: Encased Within A Mile-Deep Pit Of Feces (or, Lowell, MA)
Posts: 19,198
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Exactly; they want you to commiserate with them and to pay them heed...if you don't you win, no matter what kind of discounts you give them to appease them in the short time you have to deal with them.
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July 24th, 2008, 08:27 PM
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#1605 (permalink)
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bones
Join Date: May 2008
Posts: 826
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It's okay, while dealing with people like that, I mentally correct their grammar and think of all of the nasty, witty (of course) things I could have said to them, and it makes me feel better.
__________________
Quote:
Originally Posted by Onder
(beware, I will kill anyone who sigs this sentence)
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July 25th, 2008, 04:00 AM
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#1606 (permalink)
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Senior Member
Join Date: Jul 2008
Location: Sweden
Posts: 296
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Im really not pleased with where I am in life right now. I keep thinking I sould do something about it but its not as easy as it sounds. Im stuck in a bad circle regarding how I feel mentally and I cant find my way out. Its been like this all of 2008 and it really sucks 
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July 25th, 2008, 09:28 AM
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#1607 (permalink)
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Senior Member
Join Date: Aug 2006
Posts: 706
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Quote:
Originally Posted by TheInsane
Im really not pleased with where I am in life right now. I keep thinking I sould do something about it but its not as easy as it sounds. Im stuck in a bad circle regarding how I feel mentally and I cant find my way out. Its been like this all of 2008 and it really sucks 
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Sounds like everything went wrong at once for you eh? well this worlds balanced in most ways so it wont stay that way forever.
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July 25th, 2008, 10:03 AM
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#1608 (permalink)
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Artist Of Living Chaos
Join Date: Sep 2007
Location: It is pitch black. You are likely to be eaten by a grue.
Posts: 11,104
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Quote:
Originally Posted by V.V.V.V.V.
-PEOPLE WHO DON'T UNDERSTAND LIMITATIONS ON COUPONS. We are having a RIDICULOUS fucking sale on back-to-school supplies, including five-packs of decent mechanical pencils for FIVE FUCKING CENTS. The coupons we use clearly state that there's a limit, because if you could just buy an infinite amount, you'd completely fuck every other customer, not to mention the store's inventory, over. Luckily, this madness ends the 26th, when I won't even be at work to laugh at people trying to use the coupons still. Goddamn people. Also, I hate to stereotype, but a lot of Indian people around here are Jewier than Jews...they constantly try to penny-pinch every last cent and return things or hold off on buying things if they're not exactly in line with what they originally thought. It's annoying as fuck. End slightly racist-seeming rant.
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Dude...indians and chinese people are usually far more tight with a buck than Jews. There's nothing racist about it, either - by and large it's true.
Now, if you pointed out that it's because Jews have unfettered access to the accumulated wealth of the world's banks that might have seemed racist.
Quote:
Originally Posted by The Ozzman
You completely fail at business strategy. If someone is yelling at you and is not satisfied with what is going on, are you going to deny them service at all? That's just a bad way to do business. Word of mouth advertising is worth a lot more than anything you could put on TV. If she goes and bitches to 10 friends about it, they'll bitch to 10 more friends, etc. In which case, they'll lose business. If you satisfy the customer, they will give you repeat business, which is what you want.
I mean, she was bitching because they couldn't accept her card. How many people are going to have Starbucks cards that go in there? Probably a small percentage of people. When you tell most of the people what Charlie told her, the majority will not throw a fit and will pay with cash or credit or whatever and go on their way (I'd inquire about why the cards aren't accepted, but that's as far as I'd go). You have those few though that will bitch and moan and it's easier to appease those people in the end than it is to turn them away (it's a job for the managers really since they are in charge). If they are making a really huge fucking scene especially.
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o rly
I wasn't being serious. I'm not a fucking moron.
Quote:
Originally Posted by TheInsane
Im really not pleased with where I am in life right now. I keep thinking I sould do something about it but its not as easy as it sounds. Im stuck in a bad circle regarding how I feel mentally and I cant find my way out. Its been like this all of 2008 and it really sucks 
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You should listen to emo.
But really, I know what you mean. Listen to some fucking Amon Amarth.
__________________
It is the time after miracles and I am its prophet. I have not come to cure but to bear witness to decease.
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July 25th, 2008, 11:41 AM
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#1609 (permalink)
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They're filming midgets!
Join Date: Oct 2007
Location: Wales (Not Welsh)
Posts: 7,276
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Quote:
Originally Posted by nuncheon
How sweet of you to offer, but you're 17 dude. 
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18riteherelol.
Quote:
Originally Posted by The Ozzman
I wouldn't sabotage anyone's food because it is stupid
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But it happens on teen comedies, therefore it must be both hilarious, and the only logical solution to a problem.
Quote:
Originally Posted by Tyrael
You'd be surprised how bored I am a lot of the time. Which is why I watch daytime tv.
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Try masterbating.
Quote:
Originally Posted by WeAreInFlames
Indeed. I can offer you all the pleasures of a 27 year old, with the extreme virility of a sweaty 17 year old boy
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I think I just threw up in my mouth a little.
And woo. I'm bitching because I'm back off the shizzle holiday 
__________________
"In the desert, the baptist warned us, God is coming. Well, I'm telling you it's too late! He's already here. I'm here! And I'm going to baptize everybody... with fire!"
WTFLOL
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July 25th, 2008, 11:53 AM
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