Fuck The End Records (rant inside) - Page 2

Opeth17 · March 4th, 2006, 10:00 PM

I've never used the free shipping option because I've heard of things like this happening. Over the couple of years I've been buying from them, I've always chosen UPS shipping and I usually make large orders to soak up the shipping cost so it is irrelevant. It would suck to pay 3-5 $ to have one CD sent, so I always order 6-8 and it has always worked out well for me. I always get my albums from them in about 2 and a half days and they have never botched an order or sent me a broken product. They are probably my favorite distro for their sheer selection, though I appreciate how Red Stream ALWAYS ships free and has a lot of hard to find stuff, even if you have to catch it quickly before it's gone forever. I don't know how they can afford to do what they do, but they're pretty amazing too.

Anyway, I know a lot of people have had problems with The End at one point or another, but I think the slow shipping speeds etc. always stem from using free shipping. Not that it should be an excuse as any shipping service should be reasonably prompt, but I'm just saying that I've never had a problem with paying an extra few bucks to avoid this kind of thing. DHL FUCKING SUCKS by the way though and when a couple of my orders were sent through them it took A LOT longer and I made sure to request that that company stay out of my fucking affairs forever after that aka send my stuff UPS.

J. · March 4th, 2006, 10:02 PM

i dont order from them as much as i used to.

red stream, regimental, deathgasm, evil music, majestic darkness>>>>The End

MadeInNewJersey · March 4th, 2006, 10:37 PM

Quote:

Originally Posted by J.

i dont order from them as much as i used to.

red stream, regimental, deathgasm, evil music, majestic darkness>>>>The End

Q4T

I would add blackmetal.com, moribundcult & sentinel steel to that list as well

JayKeeley · March 5th, 2006, 01:28 PM

OK so they admit DHL is slower, but they use it to "soak up the free shipping cost". However, if you want USPS, you to be explicit in the comments section (news to me).

So by default, even if you order 1 CD, it still goes DHL?? Nate has been waiting a week for his Amorphis....

Seems like the workaround is just to remember to mention "USPS only" in the shipping comments section. I'm not even sure if I'll ever remember to do this.

MadeInNewJersey · March 5th, 2006, 01:33 PM

It's worth noting that they have now NOT GOTTEN BACK TO ME with an answer as to the status of either my order or my refund.

I can no longer do anything on my end; it's up to the shipper to rectify this. And yes, I realize it's Sunday, but they had no problem processing my order and charging me on a Sunday, so...

Nate The Great · March 5th, 2006, 01:37 PM

Ah shit. I thought they only used DHL for East Coast multi-disc orders or something. DHL doesn't even deliver within 2 hours of where I live. Now I have no idea when this CD will get here.

Thanatopsis123 · March 5th, 2006, 01:40 PM

Quote:

Originally Posted by MadeInNewJersey

Q4T

I would add blackmetal.com, moribundcult & sentinel steel to that list as well

Now while I've had extremely few problems with my hundreds of TER orders, I've almost always had a problem with moribund orders.

General Zod · March 5th, 2006, 01:42 PM

Quote:

Originally Posted by MadeInNewJersey

That's just it, I chose the "free" s/h option, which is listed on their website as Priority Mail in the USA.

I always select the 'Free Shipping' option and my CDs always arrive in between 2 and 5 days. Have you had problems with them previously?

Zod

Demilich · March 5th, 2006, 01:43 PM

i think everyone i know who's ordered from moribund has had problems with their order

the end is GREAT for Canadian shipping... I just paid $2 s/h for 4 cds!

JayKeeley · March 5th, 2006, 01:45 PM

Quote:

Originally Posted by MadeInNewJersey

It's worth noting that they have now NOT GOTTEN BACK TO ME with an answer as to the status of either my order or my refund.

I can no longer do anything on my end; it's up to the shipper to rectify this. And yes, I realize it's Sunday, but they had no problem processing my order and charging me on a Sunday, so...

Yeah I dunno -- I would give them until Monday to resolve this because to be fair, the fact that you were charged on a sunday might just be the way their systems are set up (i.e. automated).

They might need approvals for refunds and whoever approves refunds wasn't there when they got your e-mail.

[/optimist]

JayKeeley · March 5th, 2006, 01:46 PM

Quote:

Originally Posted by General Zod

I always select the 'Free Shipping' option and my CDs always arrive in between 2 and 5 days. Have you had problems with them previously?

Zod

Do your CDs arrive DHL? Are you in Mexico right now?! Do you realize it snowed here?!!!

March 4th, 2006, 10:02 PM	#27 (permalink)
J. Anti-Funderground Join Date: May 2002 Location: The Woodlands Posts: 21,341	i dont order from them as much as i used to. red stream, regimental, deathgasm, evil music, majestic darkness>>>>The End __________________

March 5th, 2006, 01:37 PM	#31 (permalink)
Nate The Great What would Nathan do? Join Date: May 2002 Posts: 7,548	Ah shit. I thought they only used DHL for East Coast multi-disc orders or something. DHL doesn't even deliver within 2 hours of where I live. Now I have no idea when this CD will get here. __________________ ULTIMATE METAL - The final word in metal Reviews, Interviews, and Discussion.

March 4th, 2006, 10:00 PM	#26 (permalink)
Opeth17 Senior Member Join Date: Oct 2003 Posts: 1,579	I've never used the free shipping option because I've heard of things like this happening. Over the couple of years I've been buying from them, I've always chosen UPS shipping and I usually make large orders to soak up the shipping cost so it is irrelevant. It would suck to pay 3-5 $ to have one CD sent, so I always order 6-8 and it has always worked out well for me. I always get my albums from them in about 2 and a half days and they have never botched an order or sent me a broken product. They are probably my favorite distro for their sheer selection, though I appreciate how Red Stream ALWAYS ships free and has a lot of hard to find stuff, even if you have to catch it quickly before it's gone forever. I don't know how they can afford to do what they do, but they're pretty amazing too. Anyway, I know a lot of people have had problems with The End at one point or another, but I think the slow shipping speeds etc. always stem from using free shipping. Not that it should be an excuse as any shipping service should be reasonably prompt, but I'm just saying that I've never had a problem with paying an extra few bucks to avoid this kind of thing. DHL FUCKING SUCKS by the way though and when a couple of my orders were sent through them it took A LOT longer and I made sure to request that that company stay out of my fucking affairs forever after that aka send my stuff UPS.

March 5th, 2006, 01:28 PM	#29 (permalink)
JayKeeley Be still, O wand'rer! Join Date: Apr 2002 Posts: 26,137	OK so they admit DHL is slower, but they use it to "soak up the free shipping cost". However, if you want USPS, you to be explicit in the comments section (news to me). So by default, even if you order 1 CD, it still goes DHL?? Nate has been waiting a week for his Amorphis.... Seems like the workaround is just to remember to mention "USPS only" in the shipping comments section. I'm not even sure if I'll ever remember to do this.

March 5th, 2006, 01:43 PM	#34 (permalink)
Demilich where the skies end Join Date: Apr 2003 Posts: 12,164	i think everyone i know who's ordered from moribund has had problems with their order the end is GREAT for Canadian shipping... I just paid $2 s/h for 4 cds!