preorder mess up?!

redfly · April 28th, 2008, 03:06 PM

Did anyone else order two cd's?I preordered two autographed copies one for me one for my friend.What I just got sent was one autographed copy with cd and case and then one booklet no autograph no second cd or even case!There is no mention of a limit on the site. I sure don't want to pay 30 bucks for one cd and a booklet.Whats up?! did this happen to anyone else?

GhostofCain · April 28th, 2008, 04:39 PM

Do you have a receipt from paypal?

redfly · April 28th, 2008, 04:54 PM

Quote:

Originally Posted by GhostofCain

Do you have a receipt from paypal?

ya in my email

GhostofCain · April 28th, 2008, 06:51 PM

Then you should be able to straighten this out pretty easily.

redfly · April 28th, 2008, 07:01 PM

cool,I'm waiting to hear from testamentlegions right now...i hope

redfly · April 28th, 2008, 07:32 PM

weird now something isn't letting me email the webmaster at legions.It keeps saying.Some addresses in the " To" field were not recognized.But all I did was copy and paste from the website...crap

High Priest Of Evil · April 29th, 2008, 01:54 AM

It looks like you got only a single order, because as far as I'm concerned there was supposed to be an additional clean booklet added to each cd. I'm sure TL will see this thread and solve the problem. Don't worry.

MDub · April 29th, 2008, 07:33 AM

Quote:

Originally Posted by redfly

weird now something isn't letting me email the webmaster at legions.It keeps saying.Some addresses in the " To" field were not recognized.But all I did was copy and paste from the website...crap

I had tried e-mailing the webmaster once before about a different issue, and I had the same problem. Then I realized that, for whatever reason, on the site, they have it so you can't just copy and paste the e-mail address. What I mean is, there were either spaces, or symbols in the e-mail address that you have to remove in order for it to go through. Why it's like that, I don't know. Although, I never did hear back from them, so maybe that doesn't work?

redfly · April 29th, 2008, 11:12 AM

Quote:

Originally Posted by MDub

I had tried e-mailing the webmaster once before about a different issue, and I had the same problem. Then I realized that, for whatever reason, on the site, they have it so you can't just copy and paste the e-mail address. What I mean is, there were either spaces, or symbols in the e-mail address that you have to remove in order for it to go through. Why it's like that, I don't know. Although, I never did hear back from them, so maybe that doesn't work?

Problem solved I just heard from Tiffany Billy she will send me one out on the 5th when she sees Alex to sign more.Good to know about the email as I tried several times.I also noticed Eric took away his email address from the site.I can't say I blame him though he's surely swamped with mail all the time.And I know If I just put out my first album in 9 years I wouldn't want to hear anything negative.It still sucks though.

ms. anthrope · April 29th, 2008, 06:53 PM

All you have to do is remove the brackets - it's to prevent spiders/spam. If you have any issues regarding merch, please feel free to email me: msa@testamentlegions.com

MDub · April 30th, 2008, 06:56 AM

I still haven't gotten my autographed album...

Hopefully I'll get it today (hopefully there wasn't a problem with my order, or something?). How did it come for you guys? Mail, UPS, FedEx, what?

ms. anthrope · April 30th, 2008, 11:50 AM

Quote:

Originally Posted by MDub

I still haven't gotten my autographed album...

Hopefully I'll get it today (hopefully there wasn't a problem with my order, or something?). How did it come for you guys? Mail, UPS, FedEx, what?

Write me.

April 28th, 2008, 03:06 PM	#1 (permalink)
redfly ruled by the riff Join Date: Aug 2005 Location: Manchester/New England Posts: 245	preorder mess up?! Did anyone else order two cd's?I preordered two autographed copies one for me one for my friend.What I just got sent was one autographed copy with cd and case and then one booklet no autograph no second cd or even case!There is no mention of a limit on the site. I sure don't want to pay 30 bucks for one cd and a booklet.Whats up?! did this happen to anyone else?

April 29th, 2008, 01:54 AM	#7 (permalink)
High Priest Of Evil Senior Member Join Date: Jul 2002 Location: Poland Posts: 1,046	It looks like you got only a single order, because as far as I'm concerned there was supposed to be an additional clean booklet added to each cd. I'm sure TL will see this thread and solve the problem. Don't worry. __________________ Charismatic leaders preach their sermons of ignorance Please take heed soon my friend Promises won't cleanse the sins

April 29th, 2008, 06:53 PM	#10 (permalink)
ms. anthrope i <3 thrash Join Date: Feb 2002 Location: s.f. bay area Posts: 4,322	All you have to do is remove the brackets - it's to prevent spiders/spam. If you have any issues regarding merch, please feel free to email me: msa@testamentlegions.com __________________ "I don't want to spend the rest of my life explaining myself. You either get it or you don't." - Frank Zappa "If sex played guitar, It would sound like Jeff Loomis." - Anonymous Fan TestAmenT Official MySpace Jeff Loomis Official MySpace Warrel Dane Official MySpace Auslander Official MySpace

April 28th, 2008, 04:39 PM	#2 (permalink)
GhostofCain Junior Member Join Date: Mar 2008 Posts: 13	Do you have a receipt from paypal?

April 28th, 2008, 06:51 PM	#4 (permalink)
GhostofCain Junior Member Join Date: Mar 2008 Posts: 13	Then you should be able to straighten this out pretty easily.

April 28th, 2008, 07:01 PM	#5 (permalink)
redfly ruled by the riff Join Date: Aug 2005 Location: Manchester/New England Posts: 245	cool,I'm waiting to hear from testamentlegions right now...i hope

April 28th, 2008, 07:32 PM	#6 (permalink)
redfly ruled by the riff Join Date: Aug 2005 Location: Manchester/New England Posts: 245	weird now something isn't letting me email the webmaster at legions.It keeps saying.Some addresses in the " To" field were not recognized.But all I did was copy and paste from the website...crap

April 30th, 2008, 06:56 AM	#11 (permalink)
MDub Junior Member Join Date: Apr 2008 Posts: 6	I still haven't gotten my autographed album... Hopefully I'll get it today (hopefully there wasn't a problem with my order, or something?). How did it come for you guys? Mail, UPS, FedEx, what?