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Anybody shopped on Andy James Academy website?

Discussion in 'Bar' started by H-evolve, May 16, 2018.

  1. H-evolve

    H-evolve Member

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    Was hoping to know if I'm just the exception or something, see below my current issue:

    I just ordered guitar picks from Andy James. Him and John Petrucci released signature "Flow" picks with Jim Dunlop and I wanted to try some. They were difficult to find, as they were back order on most sites I looked at.

    And then, Andy James posted on his Instagram account that he was selling a bunch of those Flow Picks through his academy. And, they were coming in a signed tin box, which is kinda cool just to store all your picks in general...

    Anyhow, I thought "Cool, I'll try some". However.... :( It's been close to a month now since I have placed my order and I still have no news. No email like "Your item has shipped" or whatever... (and, the confirmation email was mentioning they would advise whenever the order ships).

    I tried writing him through his website and no response.... nothing...

    Also, order says that "local orders arrive in 10 business days". Ok, I'm not in the UK, but mine hasn't even shipped in nearly 30 days :(

    Maybe I got screwed, maybe not... hard to tell since he's not answering messages. Hence my post here, trying to get some info, maybe, from whoever might have done business with him.

    If I got fucked.... at least it was just a few bucks for guitar picks... :|
     
  2. newamerikangospel

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    How much was the purchase? I would dispute the transaction at this point.
     
  3. H-evolve

    H-evolve Member

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    It wasn't much, as I said. Like 25 CAD or something (including shipping, conversion from English pounds to CAD, etc).

    I paid with PayPal and I think I can go through them to cancel the transaction... I'll contact them and see what can be done.

    What surprises me is that, Andy James isn't that "big", and his business surely relies a lot on positive feedback and what not. So, I don't get why it seems as if he doesn't care at all...

    And it's not like the guy is on tour or something, he posts Instragram shit on a daily basis since I placed my order...!

    Anyway, just a bad shopping experience :S
     
  4. H-evolve

    H-evolve Member

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    Turns out I haven't paid with PayPal and just used my credit card... I'll check if I can contact them and cancel the charge, however it's been so long... I am not super confident they will be able to do anything.

    I have since tried to contact Andy on all his platforms and I have 0 answer.

    Therefore, I am doing my outmost best to give horrible feedback and convince people never to buy anything from that jerk.

    Cheers
     

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