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omnisphere users; authorization question

Discussion in 'Backline' started by rispsira, Mar 26, 2012.

  1. rispsira

    rispsira Member

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    Hi guys,

    I just installed my copy of omnisphere and registered it. In the manual it says go to http/www.spectrasonics.net/authorization to insert the challenge code and get a response code.

    But when i open that page it doesnt look like the one pictured in the manual. Instead i get a page that says i have registered omnisphere as a product and next to it to contact info at etc

    I contacted them yesterday but since im not sure how long they take to respond and would like to get things going i thought maybe you guys could tell me how you did it?
     
  2. Calippo Tecks

    Calippo Tecks Member

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    I guess you registered yourself, etc?
    Well, when you login to your account, click on your name (on top of website) then you'll automatically go to a page where you can see which products you own and registered, there you can get your authorization.
    [​IMG]
     
  3. rispsira

    rispsira Member

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    Thank you Thomas!

    Yes i created an account and registered omnisphere already. I can access that page but what it says under license type is "not active" of course that makes sense since im looking to authorize it; but under "get updates" and "get authorization" instead of the omnisphere links in blue i get "Contact tech support info@spectrasonics.net"...

    and that sucks!

    btw thanks for taking the time and pasting an image of the page i really appreciate it man!!
     
  4. Calippo Tecks

    Calippo Tecks Member

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    Not active, hmm, that's pretty strange, tech support'll probably help you out anyway.
    Spectrasonics is pretty awesome.
     
  5. rispsira

    rispsira Member

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    Hey Thomas!

    Yes they fixed my account and replied. To be honest i dono what the deal was but they replied really quickly, now im excited to dive in ;)

    Thanks!
     

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