I apologize that you are reading into that so far and being so dramatic. Your ability was never in question until you brought it up, just now. You clearly (and by your own admission) have practically no knowledge of gear, so based on your description of "soft" vs. "firm" combined with your ignorance of gear and use of cheap, low-end gear, I just offered one of the more logical and obvious explanations. Another possibilty is neck relief. If I had wanted to be condescending then believe me, you gave me more than enough to work with in order to do so without even factoring in your "soft vs. firm" description, which I didn't see anything wrong with in the first place, actually. You are very welcome for taking the time to give you advice and good luck with your search. Now, if I may, I suggest maybe next time you google some of this information first, thus avoiding the threat of taking personal offense to solicited advice.