This site is supported by the advertisements on it, please disable your AdBlocker so we can continue to provide you with the quality content you expect.

Welcome to Our Community

Wanting to join the rest of our members? Feel free to sign up today.

Slate Digital FG-X - Group Buy

Discussion in 'Backline' started by Cognition, Aug 26, 2010.

  1. Slate

    Slate Member

    Joined:
    Jan 2, 2007
    Messages:
    1,150
    Likes Received:
    0
    Trophy Points:
    36
    hey guys. sorry was away for the weekend. We're all in the office and ready to help. I'm trying to figure out what the current issue is.. are people who pa with paypal NOT getting their passcodes, and people who pay with card ARE getting passcodes?

    Also, I'm not sure what the current number is but I'm pretty sure we've reached over 60 given what has been listed here.

    So, we're on the ball here and you'll all be rockin FG-X asap.
     
  2. FIXXXER

    FIXXXER ¯\(°_o)/¯

    Joined:
    Feb 18, 2008
    Messages:
    4,483
    Likes Received:
    25
    Trophy Points:
    48
    Location:
    Germany
    i did not even get a confirmation that have paid..but i did. damn could you check my email adress somehow, maybe i filled it out incorrectly. i'll send you my mail via PM now. thanks steven!:headbang::kickass:

    cheers
    S.
     
  3. Ashgarth

    Ashgarth Jordi Vaquero

    Joined:
    Aug 24, 2008
    Messages:
    1,452
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Barcelona (Spain)
    The ones that paid with credit card are getting all the codes without problem, but the ones that paid with paypal aren't getting their license codes and download links.
     
  4. jipchen

    jipchen ForesterStudio

    Joined:
    Nov 17, 2008
    Messages:
    2,544
    Likes Received:
    3
    Trophy Points:
    38
    Location:
    Munich, Germany
    Yeah, there are screenshots in this thread. For Paypal users the mail from "Insane Online Deals" doesn't contain the code and the link, and the payment status is "pending".
     
  5. Seth Munson

    Seth Munson How do Amber Lamps?

    Joined:
    Dec 1, 2009
    Messages:
    1,663
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Colorado Springs
    Yup, pay pal and nothing but a $250 hole in the bank
     
  6. Zombietakeover

    Joined:
    Jul 15, 2006
    Messages:
    1,335
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Kenton, OH
    yeh i payed with a credit card and 250 is taken out....i thought it was only suppose to be on hold? so then Slate and compnay are going to transfer the 100 back into our accounts? I'm not worried i mean i know it will work out.
     
  7. DigitalMetal

    DigitalMetal Building a Mini SSL

    Joined:
    Jan 23, 2009
    Messages:
    839
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    London UK
    My order and I guess every other paypal users says:

    Pending
    authorization. Merchant should verify receipt of payment before shipment.

    So i guess Slate Digital have to manually cross check each payment has actually been approved with sufficient funds and actually arrived in the slate account in order to move forward, as well as keep up with daily business.
    So could take a while to get through.
     
  8. Matt-Steele

    Matt-Steele Member

    Joined:
    Aug 29, 2008
    Messages:
    692
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    New York
    OK... I thought we would hear from Steve over the weekend as to when he would pull the trigger on the final amount and take the 150.00 bucks out of our accounts since he's usually very active here and very responsive. I am disappointed by the lack of communication after all of us have payed and we have met the maximum number of customers to attain the maximum discount. Pull the trigger already and send us the codes please! Or simply communicate with us to why Paypal users don't get codes and why credit card users do! Communicate with us as to when the funds will be removed, and when the 100 bucks will be refunded. I'd simply like some communication from Slate's camp as to what is going on.
     
  9. Josh Burgess

    Josh Burgess Member

    Joined:
    Feb 18, 2008
    Messages:
    2,306
    Likes Received:
    1
    Trophy Points:
    36
    Location:
    Tampa, FL
    My paypal says:

    Sep 4, 2010
    Authorization To Slate Digital LLC
    Pending
    Details
    -$249.00 USD

    No download link or ilok key.
     
  10. kev

    kev Im guybrush threepwood

    Joined:
    Jun 16, 2004
    Messages:
    5,232
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Bristol, United Kingdom
    +1, thats all we need here. I trust slate to have it sorted today though, the dude has been on vacation after all.
     
  11. cyril_v

    cyril_v ♪-♫-♪

    Joined:
    Feb 28, 2010
    Messages:
    257
    Likes Received:
    0
    Trophy Points:
    16
    He posted today, check a few posts up...
     
  12. Matt-Steele

    Matt-Steele Member

    Joined:
    Aug 29, 2008
    Messages:
    692
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    New York
    Woah, how did I miss that??? Thanx!
     
  13. cyril_v

    cyril_v ♪-♫-♪

    Joined:
    Feb 28, 2010
    Messages:
    257
    Likes Received:
    0
    Trophy Points:
    16
    he needs a giant shiny new avatar, I always miss his posts until I double check, lol.
     
  14. ParsonsMatt

    ParsonsMatt Alas, Tyranny

    Joined:
    Nov 15, 2006
    Messages:
    2,124
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    Athens, GA
    D'Oh!! Should have used my debit card ;)
     
  15. mr_furious

    mr_furious Labizzy Bomba

    Joined:
    Apr 9, 2007
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    TN
    You could just let us slide into the slots of those who dropped out... :p
     
  16. Zombietakeover

    Joined:
    Jul 15, 2006
    Messages:
    1,335
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Kenton, OH
    Here ya go slate a shiny Avatar for ya....atleast i could do....lol
    [​IMG]
     
  17. Ashgarth

    Ashgarth Jordi Vaquero

    Joined:
    Aug 24, 2008
    Messages:
    1,452
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Barcelona (Spain)
    That's not my decision, the list was closed, and then slate said it was open for everyone registered before 2010. But that was before having the link and being 60 that already paid, so I don't know if I can put you in the list now, let's just wait for Slate's reply. ;)
     
  18. AboutBlank

    AboutBlank Member

    Joined:
    Nov 27, 2009
    Messages:
    1,330
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Berlin, Germany
    No news...

    would be cool to get some informations about the whole serial thing!

    A realistic timeline would be gladly appreciated.
     
  19. mr_furious

    mr_furious Labizzy Bomba

    Joined:
    Apr 9, 2007
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    TN
    Just messing around! Wasn't implying or expecting anything...

    If it doesn't happen I'll still order it eventually either way. :)
     
  20. Kazrog

    Kazrog CEO/CTO, Kazrog, Inc.

    Joined:
    Mar 6, 2002
    Messages:
    5,539
    Likes Received:
    17
    Trophy Points:
    38
    Location:
    California
    Yeah, Slate, this appears to be the issue, although it may not be the only issue. All I know is that I paid with PayPal and did not receive a passcode, and it appears that has been the same way for all PayPal customers in this group buy.

    Here's what happens:

    [​IMG]

    The "Review Item" link goes to http://www.slatedigital.com/. Payment status is listed as "Pending authorization. Merchant should verify receipt of payment before shipment." Very strange because this is a direct payment out of my PayPal account balance - plus California sales tax I might add.

    Thankfully, I'm not in a big hurry here, in fact I'm leaving tomorrow to go on a short vacation with my wife for a few days, so this is no big deal for me personally, but I know a lot of other guys here were hoping to have this up and running today at the latest. And I'm sure everyone is wondering when/how the group buy discount is credited back to us, but I understand these things can be slow when dealing with financial institutions (who are probably earning interest on all of this.)

    Thanks for the great deal, and I'm looking forward to being able to download and activate the plugin.
     

Share This Page